Correspondence
What clients put in writing.
4.9 stars · 187 Google reviews
★★★★★
“My husband and I put this off for eleven years because we expected to be sold something. Instead Ms. Merritt spent the first meeting asking about our daughters and told us halfway through that we did not need the more expensive option we came in asking for. The fee on the website was the fee on the invoice, to the dollar. Every account was retitled before they would call the file finished.”
Margaret C.
Bon Air · Revocable trust package
★★★★★
“When my brother died without a will, I was named administrator of an estate I did not understand, in a courthouse I had never entered. Joanna Bell walked me through qualification at John Marshall like she had done it a thousand times, which I gather she has. The inventory, the accounting, the Commissioner's questions — she carried all of it. I did the grieving; she did the rest.”
Rev. James H.
Church Hill, Richmond · Estate administration
★★★★★
“I am an engineer and I read everything, which has annoyed previous lawyers. Merritt & Bell sent drafts with a summary letter so clear I almost did not need my highlighter, and answered fourteen emailed questions without once mentioning additional fees. The signing took forty minutes. We should have done it a decade ago, but I doubt it would have been done this well.”
Priya S.
Glen Allen · Wills & POA package
★★★★★
“Sixty-two acres, four children, one of whom farms. Everybody in Hanover knows how that story usually ends. Ms. Merritt sat all six of us at her conference table and got things said in ninety minutes that we had avoided for twenty years. The plan keeps the land whole and nobody left angry. Worth every dollar of the published fee, and we knew the dollar before we started.”
Tom & Linda B.
Mechanicsville · Farm succession & wills
★★★★★
“Our son is twenty-two and on the Medicaid waiver, and every lawyer we had talked to either did not know special-needs rules or quoted us a mystery. This firm quoted a flat fee on the phone, drafted a trust our benefits coordinator called the cleanest she had seen, and made us finish the letter of intent we had been avoiding. That letter matters more to me than the trust, and they knew it would.”
Denise W.
Midlothian · Special-needs trust
★★★★★
“Dad's dementia moved faster than the family did. I called expecting a lecture about planning sooner; I got a checklist instead, and a plan that protected the farm and kept Mom solvent. Ms. Bell gave us real numbers for memory care and never once dressed things up. Straight answers, filed on time, phone calls returned the same day. That is all anybody wants and nobody gets.”
Frank D.
Powhatan · Elder law / Medicaid planning
★★★★★
“Twenty-nine years building the company and no plan for it — our CPA finally marched us in here. The buy-sell was drafted around our actual numbers, the insurance was placed properly, and our daughter who runs operations now has a path in writing. The family meeting they chaired was uncomfortable for exactly one hour and has bought us peace for a generation.”
Alan & Rosa M.
Short Pump · Business succession
Reviews are reproduced as written, lightly trimmed for length, and describe particular engagements — outcomes depend on facts, and no past result promises a future one. We are as proud of the reviews that mention returned phone calls as the ones that mention the law.
The reviews mention the same three things.
Published fees honored to the dollar, phone calls returned the same day, and plans finished — funding included. Come experience the pattern.
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